This Privacy Policy explains how WAGNESTG (“we”, “us”, or “our”) collects, uses, stores, protects, and discloses personal information obtained from users (“you” or “customers”) who visit and purchase products from our official Shopify store. This policy applies to all visitors, users, and purchasers of our services and products.
Information We Collect
We collect personal information that you voluntarily provide to us when placing an order, creating an account, or contacting customer service, including but not limited to your full name, shipping address, billing address, email address, phone number, and order history. We also automatically collect non-personal browsing information such as device type, IP address, and page viewing data to optimize our store service and user experience.
How We Use Your Information
Your personal data is used exclusively for business operation purposes, including processing and fulfilling your orders, arranging shipping and delivery, sending order updates and confirmation emails, providing after-sales support, answering customer inquiries, improving our product quality and store services, and sending optional promotional notifications (you may unsubscribe at any time).
Information Protection & Sharing
We adopt standard industry security technologies and management measures to protect your personal information from unauthorized access, disclosure, alteration, or loss. We will never sell, rent, or trade your personal information to any third parties for commercial purposes. We only share necessary information with trusted third-party service providers (such as Shopify payment service providers and logistics carriers) who assist us in completing order fulfillment, under strict confidentiality agreements.
Your Rights
You have the right to view, modify, or request deletion of your personal information stored on our store. You may also opt out of our promotional email subscriptions at any time. To exercise your rights, please contact us via our official email address.
Policy Updates
We reserve the right to update this Privacy Policy occasionally to adapt to business adjustments and legal requirements. Any revisions will be posted on our store page, and the updated policy will take effect immediately upon publication.